TIPS & TERMS
Tips
Wearing a fascinator is a chic, flamboyant and lightweight alternative
to wearing a hat with the added bonus that your hair-do won't be flattened
and need reviving after you take it off.
You might think that a hat would be more secure on your head, but the
following tips will ensure that your fascinator will stay put until
you decide otherwise.
Our fascinators are mounted on head bands, combs or clips. Depending
on the style, they are usually worn to the side of the head.
Combs: Back comb the area where you intend to place your fascinator
to allow the fascinator to grip your hair.
Push the comb slightly in the opposite direction before you slide it
into place, this will ensure that more hairs are woven between the teeth
of the comb, allowing extra grip.
Spray the area around the comb with hairspray, (avoiding the fascinator
itself), to ensure that the comb and the hairs stick together and will
prevent it from slipping.
If you're still nervous, use a few strategically placed curbi-grips
for extra security.
Headbands: The bands we use are strong yet comfortable and easily
hidden in your hair-do without extra help to stay in place (unless performing
cartwheels after a little too much champers!).
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Care & Storage
Standard shipping of all of our items generally involves packaging
using sturdy cardboard boxes. We recommend that customers ensure their
fascinators remain boxed to keep them clean and prevent them from being
crushed.
Allow to stand freely in a safe place overnight before wearing to allow
feathers to settle.
Store in a dry environment, at room temperature and out of direct sunlight
to help prevent it from becoming brittle or colours fading.
Although sometimes difficult (especially with the British weather) try
to keep your fascinator dry. Feathers don't like getting wet!
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Payment
Our preferred method of payment is via Paypal. You do not need to
have a Paypal account to use Paypal, simply provide your payment
card details securely online and the transaction can happen in moments.
We can accept cheques and postal orders, but please be aware, these
methods of payment will slow down the dispatch of your item and can
only be accepted for UK orders.
For bespoke orders, once design, materials and accurate costs
have been agreed, we will send you an invoice (electronic or paper)
which should be paid before we start to create your order. In circumstances
where only an approximate costing can be given, payment should
be made prior to despatch.
Should we not be able to fulfill your order for any unexpected reason
after payment has taken place, we will re-imburse you in full as soon
as possible.
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Returns
Due to hygeine reasons we cannot accept returns of fascinators. We
do offer a sample and detailed design consultation service to ensure
you are as happy as possible before actual receipt of your bespoke item.
If your item has been damaged in transit, please contact us immediately
in order that we may process your replacement or refund as soon as possible.
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Colours & Materials
Whilst we have made every effort to ensure that the colours of the
items shown on our website are represented accurately, these colours
may display differently depending on customer hardware, settings and
software.
Please be aware that visual discrepancies can occur. Availability and
manufacturing issues may result if the use of materials slightly different
to those shown on this website.
We will endeavour to make your item as close as possible to the one
shown and as our items are handmade, no two items will be exactly the
same.
The reference to Gold and Silver is to the colour of the materials used
only, unless stated otherwise.
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Repairs
We are happy to repair fascinators made by us for a small cost (depending
in repair required) should they become damaged through use. Please contact
us for details.
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Timings
We aim to dispatch all orders of stock items from our online Gallery
within 3 working days from receipt of cleared payment. We aim to despatch
bespoke items 3-5 working days from receipt of payment, although it
may take a little longer if we need to source components to tailor make
your item. If you need your item sooner, we'll do our best to get it
to you for when you require it. We request at least one weeks notice
for bespoke items where possible.
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Delivery
All of our items are well packaged. Standard UK deliveries are sent
1st Class Recorded Delivery (signature required upon delivery), UK deliveries
of hats are sent by Courier (3-5 working days, signature required),
and overseas deliveries are sent by Royal International Signed For service.
Postage within the UK by Royal Mail should only take 1-2 working
days, however we cannot guarantee this. Tracking references can be provided
to customers upon request. Overseas custom is welcomed and the appropriate
shipping selection should be made at checkout. PLEASE NOTE: Shipping
for hats is quoted online for UK deliveries only at this time. Should
an overseas delivery of a hats be required, please enquire for shipping
costs before purchase.
A postal discount for multiple purchases may be available if items
can be packaged together, with full price being paid for postage of
each item upon order and refund will be made when discount calculated.
|
|
Fascinators
|
Corsages
|
Hats
|
|
UK (standard delivery)
|
£4.00
|
£3.00
|
£7.00
|
|
UK (next day before 1pm)
|
£6.00
|
£6.00
|
POA
|
|
ROI/Europe
|
£7.00
|
£7.00
|
POA
|
|
USA
|
£10.00
|
£10.00
|
POA
|
We cannot take responsibility for industrial action taken by Royal
Mail or any other unforeseeable circumstance resulting in a delay in
the delivery if your item. Will can use an alternative postal service
if your delivery is urgent and may be impacted by such circumstances
at an extra cost.
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Website & Copyright
Whilst every effort has been taken to ensure that the information on
this site is accurate Feather Fascinations cannot accept liability for
any errors or omissions.
Feather Fascinations does not accept liability either for the content
or the availability of any websites to which it has provided a link.
These links have been provided for information purposes only.
Designs of products and photographics images of Feather Fascinations
creations are the copyright of Feather Fascinations and should not be
copied. Permission should be sought if you wish to use any of our photographic
images.
Feather Fascinations may alter the content of this website at anytime
without notice.
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